Frequently Asked Questions
Everything you need to know about our luxury scents and services.
Are your fragrances made with natural ingredients?
Yes, Aromatix Shop prioritizes high-quality, ethically sourced natural botanicals and essential oils, blended with safe synthetics to ensure scent longevity and hypoallergenic properties.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.
Can I return a perfume if I don't like the scent?
We offer a 30-day return policy for unopened and unused products. For opened bottles, we recommend purchasing our 2ml sample vials first to ensure the fragrance suits your preference before committing to a full size.
Are your beauty products cruelty-free?
Absolutely. We are committed to ethical beauty, and none of our products or individual ingredients are tested on animals.
How should I store my perfumes to keep them fresh?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.